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My Top Ten 2013 Favorite Quotes On Innovation and Design
Wow, it’s hard to believe 2013 has come to a close. Seems like each year is getting shorter and shorter. It’s a sign of the times we live...
kmcgourty2
Dec 30, 20132 min read


Diffusion Of Innovation Revisited – A Great Idea or Solution Looking For A Problem?
I have been blogging on innovation and new product development now for a better part of five years sharing with you the things I have...
kmcgourty2
Dec 16, 20134 min read
Using Jobs-To-Be-Done To Define Important Attributes to Build a QFD House of Quality
I was looking through my library of NPD books the other day and happened to open a chapter on Quality Function Deployment (QFD). I am...
kmcgourty2
Nov 19, 20133 min read
Don’t Confuse Motion With Progress
There are a lot of reasons why companies struggle with product development cycle times. Sometimes NPD teams simply underestimate how long...
kmcgourty2
Nov 4, 20133 min read


Taking the Guess Work and Risk Out of Innovation
In conducting the jobs-to-be-done research phase, we will collect a tremendous amount of data on the important jobs customers want to get...
kmcgourty2
Oct 22, 20134 min read
How To Determine If a Job Is Important and Underserved
In our last article, we discussed how to formulate job-statements based on your current product and technology capabilities by asking the...
kmcgourty2
Oct 8, 20134 min read
What job (or jobs) should a development team innovate around?
The jobs-to-be-done (J2BD) framework is built on discovering important jobs people want done but are either struggling with getting the...
kmcgourty2
Sep 23, 20133 min read
Product Orientation Leads To Red Ocean Battles – Whereas a “Jobs” Orientation Leads To B
A major challenge companies have, especially successful companies paradoxically, is the propensity to become focused on the...
kmcgourty2
Sep 17, 20133 min read
Finding Blue Oceans With Jobs-To-Be-Done Opportunity Scores
Blue ocean and jobs-to-be-done are complementary frameworks and go hand-in-hand. In blue ocean, our goal is to define a unique market...
kmcgourty2
Sep 10, 20134 min read


Using Opportunity Scores To Define and Create Differentiated Products Customers Want
Last week’s article, “Underserved and Overserved Outcomes Provides the Guidepost to Innovate Around,” we learned how to use the...
kmcgourty2
Sep 4, 20133 min read


Underserved and Overserved Outcomes Provides the Guidepost to Innovate Around
In our last article, Outcome Statements Define the Customer’s Success Metrics …,” we explored how to take raw qualitative data from our...
kmcgourty2
Aug 26, 20133 min read


Outcome statements define the customer’s success metrics at every step of a job
The real power of Jobs-To-Be-Done (J2BD) innovation approach comes from identifying and prioritizing a set of desired outcomes a customer...
kmcgourty2
Aug 20, 20134 min read


Creating Job Maps to Gain Insight Into Customer Pain Points
In our previous article, “Constructing a “job statement” to focus innovation,” we discovered that all jobs are made up of discrete...
kmcgourty2
Aug 14, 20133 min read


Constructing a “job statement” to focus innovation
A job statement is used to describe and frame a job-to-be-done (J2BD). A job statement should explain: Who has the job, also known as...
kmcgourty2
Jul 30, 20134 min read


Understanding Circumstances, Constraints and Barriers People Face in Getting Their Jobs Done
Circumstances, constraints and barriers define the context and challenges customers face in executing their jobs to go from their present...
kmcgourty2
Jul 18, 20133 min read


Job Success is Measured by the Outcomes Job-Executors Want and Expect
When people execute a job (the job executor), they have specific outcomes and results they want and expect. For example, when doing the...
kmcgourty2
Jul 10, 20134 min read


Core Jobs Are Stable and Provide a Focal Point for Innovation
A central concept of jobs-to-be-done (J2BD) innovation theory is that “core” jobs are stable overtime. These are jobs that are both...
kmcgourty2
Jul 1, 20133 min read


People “Hire” Products To Get Important Jobs Done
People don’t buy products, they “hire” solutions to solve important problems. Think about the last time you bought a product, maybe new...
kmcgourty2
Jun 25, 20135 min read
Did you know 89% of product failures are caused by nontechnical issues?
According to Dr. Robert Cooper, (Winning at New Products) a recognized thought leader in new product development, identified that only...
kmcgourty2
Jun 11, 20134 min read
Simple and eloquent design is the ticket to success – but how?
One of the biggest mistakes I see high-tech companies make is to over feature their products with the thought that more is better. I am...
kmcgourty2
Jun 4, 20134 min read
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