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Taking the Guess Work and Risk Out of Innovation
In conducting the jobs-to-be-done research phase, we will collect a tremendous amount of data on the important jobs customers want to get...
kmcgourty2
Oct 22, 20134 min read
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How To Determine If a Job Is Important and Underserved
In our last article, we discussed how to formulate job-statements based on your current product and technology capabilities by asking the...
kmcgourty2
Oct 8, 20134 min read
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What job (or jobs) should a development team innovate around?
The jobs-to-be-done (J2BD) framework is built on discovering important jobs people want done but are either struggling with getting the...
kmcgourty2
Sep 23, 20133 min read
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Using Opportunity Scores To Define and Create Differentiated Products Customers Want
Last week’s article, “Underserved and Overserved Outcomes Provides the Guidepost to Innovate Around,” we learned how to use the...
kmcgourty2
Sep 4, 20133 min read
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Outcome statements define the customer’s success metrics at every step of a job
The real power of Jobs-To-Be-Done (J2BD) innovation approach comes from identifying and prioritizing a set of desired outcomes a customer...
kmcgourty2
Aug 20, 20134 min read
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Job Success is Measured by the Outcomes Job-Executors Want and Expect
When people execute a job (the job executor), they have specific outcomes and results they want and expect. For example, when doing the...
kmcgourty2
Jul 10, 20134 min read
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Why Open Innovation Accelerates Ideas to Profits
In the movie Goldfinger, M asks James Bond “what do you know about gold?” Bond replies with “I know it when I see it.” (the original...
kmcgourty2
Mar 11, 20133 min read
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Mapping The Jobs-To-Be-Done Opportunity Index Onto Kano
Last week’s article we talked about how to use opportunity index scores to identify important underserved outcomes that represent real...
kmcgourty2
Feb 25, 20134 min read
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Want To Launch a Steady Stream of Successful New Products?
Then Address Important And Underserved Outcomes – Here’s How The real power of Jobs-To-Be-Done (J2BD) innovation approach comes from...
kmcgourty2
Feb 11, 20133 min read
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Has Your Internal Innovation Efforts Lost Steam? Perhaps It’s Time To Look At Open Innovation
Last week I attended open2012 inaugural event at the Computer History Museum in Mt. View Ca. The opening speaker was Michael Docherty,...
kmcgourty2
Dec 18, 20124 min read
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It seemed like a great product idea, so why aren’t they buying it?
At the beginning of the product development cycle, everyone around the management table agreed that this new product idea, possibly...
kmcgourty2
Sep 17, 20124 min read
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Putting Theory Into Practice Part 14: Final Thoughts on Great Idea or Solution Looking For A Problem
We covered a lot of process steps in our 14 part series on discovery driven design describing how to take an initial idea and frame it...
kmcgourty2
Jul 2, 20124 min read
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Putting Theory Into Practice Part 13: Organizing and Analyzing the Data
The early voice-of-customer research steps described in parts 10 through 12 will yield a tremendous rich set of data that will provide...
kmcgourty2
Jun 25, 20124 min read
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Putting Theory Into Practice Part 12: The Interviews
Okay time to get down to business and conduct the actual interviews. By now we will have formulated the questions (see part 9: Designing...
kmcgourty2
Jun 18, 20125 min read
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Putting Theory Into Practice Part 11: Creating a Customer Visit Matrix
In part 9 we defined a set of core questions we seek to answer to better understand if our preliminary customer value proposition and...
kmcgourty2
Jun 11, 20124 min read
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Putting Theory Into Practice Part 10: Testing the Key Assumptions with VoC
Our fictitious company Teknovantage has identified the core business hypothesis (losing tools on a job site is a big pain worth solving)...
kmcgourty2
Jun 4, 20123 min read
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